Travel with Intent: Be Part of the Overtourism Solution

Overtourism has been on my mind a lot lately. I love travelling – the planning, the booking, the slow build of anticipation, and finally standing in places I’ve only read about. But I am also increasingly aware of the pressures created by large numbers of visitors to popular destinations, and what that means for the people who actually live there.

I still want to visit the world’s great cities. Rome, Barcelona, Venice, and Athens are popular for very good reasons. But I do want to think more carefully about how I move through them, and how my presence fits into the places I visit. This isn’t about guilt or not travelling; it’s about travelling in ways that feel better for me, for the people who give these places their life, and for the destinations themselves, so they remain vibrant and liveable long after I’ve left.

What do we mean by overtourism?

Overtourism isn’t just about numbers; it’s about compression. It’s about too many people, in too small a space, at the same moment. We are all nudged along the same narrow routes, often supported by infrastructure that was never designed to carry that many people so intensively for so long.

The result isn’t just crowding; it’s a kind of flattening. A three-dimensional city becomes a two-dimensional backdrop where residences are replaced with short-term lets and everyone takes the same trip, checking things off the same “must-see” list. Cities begin to feel staged, their rhythms distorted around peak visiting hours rather than lived-in time. Historic centres shift toward souvenir stands, and local food culture gets squeezed into menus designed to feed a queue rather than reflect a place.

Ironically, this often makes travel less enjoyable, as the places we came to experience become harder to actually encounter.

Spreading your impact: time, space, and economy

If overtourism is about compression, then part of the solution is surprisingly simple: spread things out. In tourism, this is often called ‘dispersal’ – spreading visitors across time and place.

While we, as individual visitors, can’t do much about grand policy, we can do an awful lot through the small decisions we make as we plan and move through a place.

Time: When you go matters

One of the simplest ways to reduce pressure is timing. This might mean:

  • Travelling in shoulder seasons rather than peak periods.
  • Choosing midweek over weekends.
  • Getting out earlier in the day or lingering later into the evening.

The same city, visited at a different time, can feel like an entirely different place. Venice at 7 am in November is not the same experience as Venice at noon in July – not in atmosphere, crowd density, or how you relate to it.

Space: Where you go (and how fast you move)

When I was living in Manhattan, someone once told me: “Visit NYC for a week, you’ll see everything. Visit for a month, you’ll see some things. Live there, and you’ll never see anything” . This is nonsense, of course – every time someone visited, they wanted to see “everything,” so I saw plenty. But I understood the point.

There’s a particular kind of low-level panic that creeps into short trips – the sense that you need to extract maximum value and tick off a list. Not only is it exhausting, but it also concentrates pressure into the same handful of places. Slowing down is the best way to change that. Stay a little longer if you can, as even a day makes a difference.

I’ve started using the “Tuesday test”: if I lived here, where would I go on a normal Tuesday? It is a useful way of breaking the checklist mentality. So is a simple wander around to get a feel for a place.

My habit of taking walks without specific destinations resulted in one of my most treasured memories of Rome: I was enjoying the sights (and a delicious gelato) when I turned a corner and simply stumbled across the Pantheon. Because I wasn’t expecting it, the memory looms far larger than if it had been a planned outing.

That same instinct – to wander a bit and see what turns up – has paid off elsewhere too.

In Lanzarote, we decided to forgo the promenade after greeting the promenade cats, and head into Playa Blanca to explore the town itself and get some street photography in. We stumbled into a small café where the crowd was primarily local and which was clearly a favoured meet up spot. No sign of a queue or a “must-visit” list. The chocolate pastries were excellent, which meant we went back more than once. A chance, delicious discovery.

This adorable promenade cat in Lanzarote was a really good reason to take an early morning walk.  

Economy: Where your money goes

The pressure of overtourism is also driven by economic imbalance. Independent cafés, bakeries, and family-run restaurants tend to anchor local areas rather than disrupt them.

There is a common observation in economic development that money spent at independent businesses stays in the local economy up to 3.5 times longer than money spent at global chains. While a global brand extracts profit for shareholders, a local trattoria or bakery anchors the neighbourhood’s social and financial routine.

Another upside? You’ll usually eat better, too – which is not an insignificant side benefit.

Manners are free. Respect the process.

Timed entry systems, visitor caps, and tourist taxes can feel inconvenient, but they exist for a reason. They are not anti-visitor; they are attempts to keep places working. And though we think of them as modern nuisances, they certainly aren’t new.

Venice has managed its visitor overload for centuries. Even in the 18th century, during the Grand Tour, the city struggled to balance its lived-in reality with its status as a cultural prop. They were masters of intentional limits – regulating everything from gondola aesthetics to visitor density – to ensure the city wasn’t overwhelemed.

Paying a visitor levy today is simply a modern iteration of that old professional respect for a destination’s endurance. Accepting these limits – booking ahead or skipping an attraction because access is restricted – is a small price to pay for ensuring these places endure.

Travel thoughtfully, not timidly

I want people to keep travelling, but I want them to do it with more awareness. Approaching destinations differently has started to show up for me in small ways: I look at shoulder season options first, I build in time to wander, and I pay more attention to where my money goes.

Part of any trip should be doing what we can to ensure that long after we’ve left, these places remain vibrant for the next visitor and liveable for the people who actually call them home. Travel with curiosity. Travel with intention. That’s how you become part of the solution – and end up with a better trip in the process.

5 Tips on Staying Visibile in AI-Driven Search

Businesses of all sizes and in all sectors are increasingly worried about remaining visible in the AI-driven search world we now find ourselves in. Among the most concerned may well be the micro, small and medium size businesses (SMEs) who count on search and digital visibility to allow them to ‘punch above their weight’ and remain competitive.

The vast majority of businesses in the world are SME entities – and the people running those businesses are probably wearing a lot of operational hats, are frequently pressed for time and, though they may updating their own website, most of these people aren’t necessarily technical people or digital marketing people. So, it’s entirely probably that businesses like that might want a quick checklist for of things they can action immediately and without too much heavy lifting to improve their AI visibility.

This post is for them – the people with too much to do, not enough time to do everything they want and who still need to make sure their customers (current and potential) can find them online.

The difference between what search was and what it is becoming?

AI tools like ChatGPT, and AI summaries at the top of search results such as Google’s “AI Overviews”, are changing how people find travel information and ideas. Think of the difference this way:

  • SEO (search engine optimisation) is – was? – about getting a user to click your link on a results page
  • AIO (AI optimisation) is about getting the AI to cite your information directly in its answer/summary.

5 Tips on staying visible

1. Help People Find You in Natural Language

  • Write content the way your customers ask questions (“What can families do here on a rainy day?”). Avoid keyword stuffing — write naturally and clearly.
  • Use headers and subheaders (H1, H2, etc.) along with short paragraphs so information is easy to scan.
  • Add an FAQ section that answers common visitor questions clearly.

2. Keep Information Clear, Factual, Current and – if locality is part of your USP – Specific

  • Check opening hours, prices, contact details, and accessibility info regularly. Add location details (“5 minutes from the station”, “on the coastal path”) to support “near me” searches.
  • Include your local story or expertise (“Family-run cafe using local produce”)
  • Use up-to-date photos, menus, and activity lists.

3. Strengthen Trust and Credibility E-E-A-T (Experience, Expertise, Authoritativeness, Trust)

  • AI models are trained to prioritize information that is trustworthy and authoritative. For an SME, this means proving you are a real, credible expert in your niche.
  • Add an ‘About Us’ page showing who you are, your business’s history, mission, the people behind the brand.
  • Encourage genuine reviews on Google, Tripadvisor, etc. Actively collect and display genuine customer reviews and testimonials.
  • Link to partnerships or certifications

4. Make Your Website Easy for Search Engines and AI to Read

  • Structure your content for easy quoting and clipping – AI tools are looking for clear, concise information they can extract to build their answers. Make your content easy to “quote.”
  • Include descriptive image alt text (“View of our garden café”) for accessibility and clarity.
  • Remember what I said about an FAQ and natural language? That is also a big part of quote-ability.
  • Use Lists and Tables: AIs love a bit of structured data. Use bulleted lists for features, numbered lists for steps, and tables for comparisons to competition or different price packages
  • Long page? Start with “key takeaways” a box that summarizes the main points.

5. Keep Your Listings Consistent Across Channels

  • Update your Google Business Profile with correct hours, categories, and images. Yes, yes there are other search engines – but the business reality is that the vast majority of searches are happening on Google.
  • Use the same descriptions and keywords on your website, social media, and travel platform listings. Consistency is key.
  • Review content twice a year to keep it fresh and accurate.

Summary: A lot of good SEO in the AI era is simply a matter of good digital housekeeping: clear, consistent, trustworthy, and human-centred information. The difference with AI is that it is not enough to ‘show up’ – you need to show up as a strong, well-defined entity that AI can quote in a summary answer to a question.

Prompting – there’s a right way and a wrong way.

Listen, people can argue and post all they want about the dangers and/or benefits of AI. But whether you use it or not is up to you.

So, yes you can use AI tools if you want but please, PLEASE recognise that you will get out just what you put in. Prompt it in a slapdash way – you’re gonna get slapdash results. And even if you give it the most detailed prompt ever – you still need to check what it throws up in response.

Don’t just tell it to write an essay on… oh I don’t know … challah. “Write an essay on challah” is pretty vague. And you’ll get vague results.

a braided bread, also called challah, with sesame seeds on top.

Give it details:

👨‍🍳 what role you want it to assume: food writer, baker, culinary or social historian, etc.

✍ what the project is: is the essay part of the larger project? Are there existing sections to use as guides? Is the essay for a food website or a social history journal?

👨‍👩‍👦‍👦 who the audience: general educated adult reader, bakers, a local food magazine, kids?

📏 how long should it be: 300 words or 1500 words?

📣 what tone or style: is this a formal report or an informal piece?

➕ / ➖ what to include or not: different shapes, recent trends or historical references? Regional differences or focus on a specific region?

✔ Check and challenge the results.

* * * * * * * * * * * * * * * * *
And then, use it as a jump off point for your own input. If you leave it as is – trust me, people can tell.

Tips for a Better Client-Writer Partnership

Hiring a writer is like hiring an architect to build a house. You don’t just say to an architect, ‘Great – go build me a house.’ You discuss the style and size of the house, what things are important to you, what local building regulations are, etc.

There’s a partnership of sorts between you and the architect, with both of you bringing things to the table to produce the house you want.

a couple consults with their architect over a set of blue prints

Working with writers is also a partnership. So here are a few tips for clients working with writers and writers trying to address common client concerns – all to help ensure that partnership produces the results you want. Continue reading “Tips for a Better Client-Writer Partnership”

No Reason to Run Away from Content Audits

Mention the word “audit,” and many of us immediately think of stress, scrutiny, and – ARGH!!!! TAXES! Run away! Run away!

Dog running away but there's no need to run away from content audits.

But a content audit is far from a cause for alarm. In fact, a well-managed content audit improves your content management processes and enhances your digital landscape. Especially if that landscape has gotten a bit… well, overgrown.

You know how it is. You intend your content to go up as part of a planned strategy and most of the time it does. But then sometimes content expands organically; you throw something up in response to a last-minute request from sales or an article gets published ASAP in in light of unexpected events.

Over time, this organic material clutters things up with bits that no one really owns or manages. The result is content management that is more challenging than it needs to be and possibly a dilution of your brand’s message and impact.

The solution to these woes is the content audit. It’s a valuable opportunity to take stock of your existing content, understand its strengths and weaknesses, and chart a clear path forward.

Let’s demystify the content audit and talk about how it can be a positive experience for you and a positive process for your organisation.

Looking at the positive experience of a content audit Continue reading “No Reason to Run Away from Content Audits”